We value your feedback and inquiries. If you have any questions, suggestions, or concerns, please don't hesitate to reach out to us. Our dedicated team is here to assist you.
Customer Support:
-Email: wanchericustomerservice@gmail.com
Social Media: Connect with us on social media for updates, news, and more.
You also have the option to get in touch with us by utilizing our contact page or by sending a message through the 'chat button' positioned on our website
Feel free to explore our range of products in the catalog and place the desired item(s) in your cart. When you're prepared to make a payment, simply select the 'checkout' option and complete the required details. Once finished, press the 'submit order' button to finalize your purchase.
unfortunately, we are not able to cancel an order once it has been placed.
Please exercise caution when inputting your shipping address, as Wancheri cannot assume liability for orders dispatched to an inaccurate delivery address furnished by the customer.
Available courier for now is Flash Express.
Absolutely, we are able to make modifications to your order. Kindly remember to notify us within 24 hours of placing the order.
The delivery window ranges from a minimum of 3 days to a maximum of 7 days. Please note that this is an approximate timeframe, as the actual delivery lead time is influenced by factors such as your delivery location, the seller's pickup location, and the operational days of the courier service.
Yes, Feel free to reach out to us initially if you're interested in placing substantial orders for specific products.
please visit our page here within 48 hours of receiving your order, so that we can take care of this for you. please provide your order number with your inquiry.
We accept digital payments thru Hitpay Philippines
InstaPay
PesoNet
Others:
Regrettably, we cannot provide refunds, accept returns, or facilitate exchanges. All purchases are considered final. Kindly be aware that Wancheri retains the authority to decline returns, reshipments, and refund requests. Should an improbable situation occur where a product is delivered in a damaged condition, customers are required to reach out to our customer service within 48 hours of receiving the item. It is essential to include pictures illustrating the problem and a snapshot of the order confirmation email. To initiate this procedure, we invite you to access our "Contact Us" page.
To start your request for a return or refund, please send us an email at wancherirmofficial@gmail.com with the following details:
Your request will be subject to evaluation.
